Traveling back to Junction City, Kansas
Just a short update as our warranty repairs continue at our current location in Junction City Kansas.Below is a shot of us performing a routine task of torquing lug nuts. We were in route from South Dakota to Kansas in this shot. We were in Nebraska at this particular time. Right after this picture the back fell off of the Kobalt 250 Ft-Lb Torque Wrench and the gears spilled out! I caught the inerds before they hit the ground as was able to push them back into the housing and it still worked! It turned out there were two spline machine screws holding the back of the torque wrench housing in place and one was lost and it was the second screw that let go right after the picture. It wasn't until the cover fell off that I realized the screws were loose. The first screw I am certain was long lost and all that was holding it together was the second screw.
The Fix... we tried the hard way at first. We tried to get just the cover screw that had gone missing, but that was not to be. The easy fix turned out to be returning the entire $100 wrench to Lowe's for a Kobalt warranty exchange. Worked great, now we have a new torque wrench after a good year of use! Thank you Kobalt and Lowe's!
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